FlashMint Privacy Policy

1. Introduction

This Privacy Policy explains how FlashMint, operated by 99PERCENT VIETNAM COMPANY LIMITED, collects, uses, stores, and protects personal information when users access or interact with the FlashMint NFT marketplace ("the Platform"). By using FlashMint, you agree to the practices described in this Policy.

FlashMint operates as a digital art NFT marketplace, using TRON blockchain for NFT minting and multiple third-party payment service providers.

2. Information We Collect

FlashMint collects minimal personal information. We only collect what is necessary to operate the Platform.

2.1 Information You Provide

• Email address (when contacting support or submitting inquiries)
• Wallet address (TRON-compatible; required for deliveries)
• Submitted content or artwork (Creators only)
• Information you voluntarily provide to our support team

2.2 Automatically Collected Information

• Device type, browser type, and IP address
• Access logs, timestamps, and usage analytics
• Pages visited and user interaction events
• Non-identifiable technical metadata

FlashMint does not collect usernames, passwords, or private keys.

2.3 Information Collected Through Third-Party Payment Providers

Payments on FlashMint may be processed via:

• Cryptomus
• NowPayments
• Banxa (fiat → crypto; Banxa may require KYC verification)

These providers may collect additional information such as:

• Name
• Address
• Government-issued identification (Banxa only)
• Payment method details

FlashMint does not store or control this information. Users must review each provider's privacy policy independently.

3. How We Use Your Information

Your information may be used for the following purposes:

• Operating and maintaining the Platform
• Delivering NFTs to your wallet address
• Supporting transactions through payment partners
• Detecting and preventing fraud or abuse
• Responding to user inquiries and support requests
• Improving platform functionality, security, and performance

FlashMint does not sell or rent personal data to third parties.

4. Wallet Addresses and Blockchain Data

Because FlashMint operates on the TRON blockchain:

• Wallet addresses and transaction data become publicly visible
• Blockchain data cannot be modified or deleted
• NFT transfers are permanently recorded

By using FlashMint, you acknowledge and accept blockchain transparency.

5. Sharing of Information

FlashMint may share limited data with trusted partners when required:

5.1 Payment Providers

We share order-related data needed to process payments, including:

• Order ID
• Wallet address
• Transaction amount

Payment providers may perform fraud checks or identity verification (Banxa only).

5.2 Legal Requirements

We may disclose information if:

• Required by law, regulation, or legal process
• Necessary to protect users or platform security
• Requested by payment processors for compliance reviews

6. Data Storage & Security

We apply industry-standard security practices to protect user data.

• Encrypted communication (HTTPS)
• Secure database storage for limited server data
• Access control and internal monitoring
• No storage of private keys or sensitive financial information

Blockchain data is stored on decentralized networks outside our control.

7. Data Retention

We retain personal data only as long as necessary for:

• Transaction records
• Support history
• Compliance requirements

Email logs may be retained for operational and security purposes. Blockchain data, by its nature, is retained indefinitely.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction or deletion of stored data
• Withdraw consent
• Request details about data usage

Requests may be submitted to support@flash-mint.com.

Note: Blockchain records cannot be deleted or altered.

9. Third-Party Links

FlashMint may contain links to external websites. We are not responsible for their content, privacy practices, or security. Users should review third-party policies before engaging.

10. Children's Privacy

FlashMint is not intended for children under 18. We do not knowingly collect personal information from minors. If we learn of such activity, we will delete the data where legally possible.

11. International Data Transfers

Your information may be processed in Vietnam or other jurisdictions. By using FlashMint, you consent to such transfers as permitted by law.

Blockchain data may be globally distributed and outside regulatory control.

12. Updates to This Policy

FlashMint may update this Privacy Policy at any time. Changes take effect once published on this page. Users are encouraged to review the Policy periodically.

13. Contact Information

99PERCENT VIETNAM COMPANY LIMITED

Registered Address: LKI-C16 (LK-68), Bac An Khanh Urban Area, Hoai Duc District, Hanoi, Vietnam

Tax ID: 0352387850

Representative: NGUYEN MAI ANH

Email: support@flash-mint.com

Website: flash-mint.com